With Medicash you have instant access to expert information and advice on a wide range of issues through our 24-hour telephone advice service. Your Medicash policy is here to help keep you in the best of health, both physically and mentally, and also includes online support with additional information and self-help guides.
You can access our Health & Stress Helplines:
You can now also access the Your Care wellbeing platform, providing access to a personalised health & wellbeing management and support hub. Here you’ll find a range of self-help tools and guides including self-assessments, goal setting metrics, health app connectivity, blogs, recipes, and so much more. You can access this platform via the My Medicash App or by following the link in your benefit table or Terms and Conditions booklet.
Please check your Medicash policy to see if you have access to this benefit.
If you are one of our corporate policyholders whose employer has upgraded to our Premium Employee Assistance Programme you will also get access to the following additional benefits. If you have access to this it will be shown on your Benefit Table or included on your Policy Schedule.
With our Premium Employee Assistance Programme you will have access to up to 8 Face to Face Counselling Sessions per issue.
With waiting lists on the NHS being weeks or even months, you can get easy and confidential access to Face to Face Counselling, quickly providing support in times of crisis.
As part of our Employee Assistance Programme, your employees will also have access to online support offering immediate information, answers and advice to a range of workplace and personal issues, which they can access 24/7, 365 days a year.
This online support includes:
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