Medicash Assist - we're here to help you

Get free additional help and support with our Assist Service.

Do you require additional support with your Medicash policy?

There are certain times in your life when you need a little extra support. Do you or a loved one need a little extra help when it comes to using your Medicash policy? Our dedicated Medicash Assist Team are here to help.

Please fill in the form noted below for more information or call us on 0151 702 0307.

If you prefer to speak to a ‘Dementia Friend’ trained colleague, please let us know.

medicash staff member sat at desk helping customers on the phone

Medicash Assist can offer you extra help and support with:

  • Completing Medicash documents/forms
  • Submitting claims
  • Understanding your policy benefits and Terms & Conditions
  • Nominating a carer, family member or friend to speak to us on your behalf
  • Providing documents in large print
  • Or you can just call us to chat about your policy

Alternatively, to request this information by email, please complete the following:

    (Please note that fields marked with * next to them are mandatory)

    Would you prefer to be contacted by email, telephone, or have the information posted to you?

    Medicash is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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