No judgements, just help

Get access to qualified specialists for support with all of life’s events from health & wellbeing to relationships, work, bereavement, finances, legal issues and more

Feeling stressed or just need some advice?

With Medicash you have instant access to expert information and advice on a wide range of issues through our 24-hour telephone advice service. Your Medicash policy is here to help keep you in the best of health, both physically and mentally, and also includes online support with additional information and self-help guides.

You can access our Health & Stress Helplines:

Please check your Medicash policy to see if you have access to this benefit.

Premium Employee Assistance Programme

If you are one of our corporate policyholders whose employer has upgraded to our Premium Employee Assistance Programme you will also get access to the following additional benefits. If you have access to this it will be shown on your Benefit Table or included on your Policy Schedule.

Face to face counselling

With our Premium Employee Assistance Programme you will have access to up to 8 Face to Face Counselling Sessions per issue.

With waiting lists on the NHS being weeks or even months, you can get easy and confidential access to Face to Face Counselling, quickly providing support in times of crisis.

Online support and information

As part of our Employee Assistance Programme, your employees will also have access to online support offering immediate information, answers and advice to a range of workplace and personal issues, which they can access 24/7, 365 days a year.

The EAP service also includes:

  • Access to CBT self-help workbooks for empowering mental health self-management 
  • Free, impartial financial wellbeing advice & 24/7 online debt advice services 
  • A menopause support service to discuss symptoms, worries, and treatment options 

This service is provided by our service partner, HealthHero.

Access all the benefits of your health plan via the My Medicash App

  • Access to all of our digital health benefits
  • Submit claims and update details in minutes
  • Track plan usage and access virtual services
  • Download and register for digital tools

Download free from the App Store or Google Play.

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